A few months ago, several of the ITSM Academy team (including yours truly), earned our Certified ScrumMaster (CSM) Certificates. While Scrum – and Agile – are typically utilized for software development projects, we quickly realized a lot of the knowledge and tools that can be applied to any project type.
Here at the Academy, we’ve undertaken one of the biggest projects we’ve ever tackled. We are standing up a Learner Portal, www.my.itsmacademy.com. This portal will touch every line of business, and is a huge value-add for our learners. To learner more about it, please click here.
When we came home from our Scrum training we were, “hot and happy and ready to go”. We were planning on applying our new skills to the Learner Portal project. But then the real world reared its head and we didn’t immediately, or correctly, begin applying the knowledge.
I’ve said, since we started the company, that we will never use that terrible expression about the Cobbler not being able to fix his own kids shoes. Based on this, and our desire to recoup our return on investment, we knew we had to buckle down and built a plan. So that’s what we did.
We didn’t start fully, we probably didn’t even start “right”… but we started.
We identified our first Sprint – and have been running ever since! With each Sprint retrospective, we take the time to improve the way we are using Agile and our Sprints.
The result has been that we are getting more “ship-able products” to market. These include (but are not limited to 🙂
- Standing up the Learner Portal
- Completing the GAME ON! An Interactive Learning Experience Project
- New Course: DevOps Overview (4 hours)
- New Course: DevOps Fundamentals (2 days)
- New Course: Certified ScrumMaster (2 days)
- New Course: Agile Service Management: Applying Scrum to Process Design (5 hours) – coming soon
So, in a nutshell, Agile is keeping the Academy rolling at a brand new speed! We are excited to introduce the courses above, which will help our clients and alumni start Sprinting too 😉
Until your next trip to LisaLand…Happy Sprinting!
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